Shipping

When will my order ship?

Our goal is to ship within 72 hours of receiving your order. All orders are shipped straight from our studio in Alliston, Ontario, Canada.

All KIN Organics products are made by hand in small batches to ensure freshness and efficacy -- no mass production here. We believe this is key for our quality guarantee. So, if an item is unavailable at the time you place your order, you will be notified via email regarding the wait time while we whip up a fresh batch.

If you simply cannot wait (we don't blame you), please feel free to ask for a special rush request. We will do our best to accommodate you, but note that extra fees may apply.

When will my order arrive?

We are pleased with your enthusiasm on receiving your products, however it's tough for us to know exactly how long the delivery man will be holding your package hostage. Based on your shipping location, please add on applicable shipping times to our processing time for an estimate of when you will receive your order. If you'd like, we can provide you with a tracking number so that you can follow it every step of the way.

What are the shipping options?

For our fellow Canadians, your order will be shipped through Canada Post.

  • Orders under $100 (before taxes) pay a flat fee of $10 for shipping.
  • Orders $100 or more (before taxes) receive free shipping.
  • Shipping times will vary depending on your location in our big beautiful country.
  • Please allow 2-7 business days for delivery.

For our US customers, your order will be shipped through Canada Post/USPS.

  • Orders under $100 (before taxes) pay a flat fee of $20 for shipping.
  • Orders $100 or more (before taxes) receive free shipping.
  • Orders shipped to the continental United States may be subject to duty and/or taxes, which will be your responsibility to pay (sorry). Again, shipping times will vary depending on location.
  • Please allow 4-9 business days for delivery.

If you would like Next Day or Express shipping, please shoot us an email and we will happily quote you on the additional fees.